Privacy Policy
Legal Basis
This Personal Data Protection Policy of VENTO-K Ltd., in its capacity as a personal data controller, has been prepared in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR), the Bulgarian Personal Data Protection Act (PDPA), and with due regard to the Instruction on the Mechanism for Processing Personal Data and Protecting It Against Unlawful Forms of Processing in the Registers Maintained by VENTO-K Ltd., UIC 113501635.
Personal Data Controller
VENTO-K Ltd., registered in the Commercial Register maintained by the Registry Agency under UIC 113501635, with its registered office and management address at 98 Otets Paisiy Street, Pernik, Bulgaria, email: office@vento-k.com, is the personal data controller.
Personal data collected from users of the website for processing is stored on servers located in a secure data center environment.
In accordance with the Personal Data Protection Act, users have the right to access their own personal data that they have provided and that has become available to the Company, as well as the right to request the correction of such data.
Users expressly consent to the electronic processing of the personal data they provide to VENTO-K Ltd. for the purpose of delivering ordered goods or services and, where necessary, receiving assistance from a company employee.
1. Your Data on the Website
VENTO-K Ltd. recommends that you provide accurate and complete information whenever submitting data.
Please note that you are responsible, including potentially criminally liable, for any statements, entries or false information you provide. The Company reserves the right to deny any user access to the website and to cancel orders, including orders that have already been confirmed.
Access to the website may also be temporarily suspended or restricted for maintenance purposes or to introduce new activities or services.
2. Privacy and Confidentiality Policy
VENTO-K Ltd. understands the importance of maintaining the confidentiality of your personal data. We take measures to ensure the security of all users' data during every transaction and to protect your personal information.
VENTO-K Ltd. will never ask you over the phone to disclose your bank account details or other personal information. Any such request received by phone or email should be ignored.
If you receive such a request, please contact us using the contact details provided on our website.
3. Personal Data Protection
Any personal data provided by you or collected through your activities on the website will be processed by VENTO-K Ltd., with its registered office in Bulgaria, at 98 Otets Paisiy Street, Pernik.
The Company guarantees the security and confidentiality of the data provided and transmitted through our computer systems.
The data and personal information provided by customers are used by the Company for the following purposes:
Managing orders;
Delivering products and services;
Processing payments;
Communicating with customers regarding orders, products and services;
Informing customers about promotional offers;
Providing recommendations for products and services.
VENTO-K Ltd. retains all information submitted on the website or otherwise provided by customers.
Personal data is provided directly by you when you place an order, submit an inquiry or review, or communicate with the Company's employees.
Personal data means any information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, psychological, mental, economic, cultural or social identity.
Processing of personal data means any operation or set of operations performed on personal data, whether by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making data available, alignment or combination, restriction, erasure or destruction.
The data you provide may include: first name, middle name, Bulgarian Personal Identification Number (EGN) (only when purchasing goods through consumer credit), address, email address, telephone number, the order recipient's name, delivery addresses and telephone numbers, and financial data.
